Terms & Disclaimer

1. About Our Services

Zomoz Senior Care Experts provides personalized consultation, evaluation, and referral services for Assisted Living Facility (ALF) placement and Independent Living Facility (ILF) referrals in Miami-Dade and Broward counties. We help families evaluate care needs, understand financial considerations, identify realistic options, coordinate transitions, and provide follow-up support.

2. What Zomoz Is Not

Zomoz is not an online directory of senior living facilities. We do not publish a public list of our facility network, and we do not sell your contact information.

3. Services We Do Not Provide

• Skilled Nursing Facility (SNF) placement: We do not place residents into skilled nursing facilities. We may work with individuals currently in an SNF who need ALF placement.
• Inpatient Rehabilitation Facility (IRF) placement: Not offered.
• Transportation: Not provided directly. We may connect families with outside transportation resources.
• Medical care: Zomoz does not provide medical treatment, diagnosis, or hands-on clinical care.

4. No Guarantees

Zomoz does not guarantee Medicaid or long-term care benefit eligibility, benefit approval, specific benefit amounts, facility availability, or successful placement. We help families understand potential funding options and connect them with trusted resources, but outcomes depend on individual circumstances, facility availability, and applicable regulations.

5. Outside Referrals

Depending on a family's situation, Zomoz may connect families with outside resources such as home health, hospice, Medicaid resources, long-term care resources, nursing, physical or occupational therapy, physicians, transportation, legal, and estate-planning resources. These are independent third-party services, not services provided directly by Zomoz. Families should independently evaluate any referred provider.

6. Facility Policies Vary

Visiting hours, admission requirements, services, and policies vary by facility. Zomoz does not represent any single facility's policies as universal rules. Always confirm current policies directly with the selected facility.

7. Business Hours

Our standard office hours are Mon–Fri 9:00 AM – 5:00 PM (On Call 24/7). For urgent hospital or rehab discharge situations outside business hours, on-call support is available. Please call our office directly.