Privacy Policy
Last updated: September 2026
1. Information We Collect
When you submit a care consultation request through our website, we collect the information you provide directly, which may include your name, phone number, email address, the nature of your loved one's care needs, preferred service area, placement timeframe, and any notes you choose to share about your situation.
We do not request sensitive medical records, financial account numbers, Social Security numbers, or Medicaid identification numbers through this website's standard forms.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and schedule a personalized care consultation.
- Understand your loved one's care needs and living preferences.
- Identify appropriate assisted living or independent living options.
- Coordinate with facilities, families, and healthcare referral sources.
- Provide follow-up support after placement.
3. Information Sharing
Zomoz does not sell your personal contact information. We share relevant details only with the facilities, family members, and healthcare providers involved in your loved one's placement, and only as necessary to coordinate care. We do not operate as a public directory and do not publish your information online.
4. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure. We recommend calling our office directly for any urgent or sensitive matters.
5. Your Rights
You may request access to, correction of, or deletion of the personal information you have shared with us at any time by contacting our office.
6. SMS Text Messaging & Mobile Information
Through our chat widget, you may opt in to receive SMS text messages from Zomoz Senior Care Experts. If you opt in, we may send messages related to your care consultation, scheduling, and follow-up support. Message frequency varies, and standard message and data rates may apply.
Mobile opt-in data and SMS messaging consent will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP.
7. Contact Us
For any privacy-related questions, please contact Zomoz Senior Care Experts at 305-764-1105 or wendy@zomozseniorcare.com.
This policy describes our general practices. Specific facility admissions involve separate documentation governed by those facilities and applicable state regulations.